ATLANTA (CBS46) -
Atlanta Mayor Kasim Reed announced Monday morning that the city will not renew the contract of PARKatlanta and will bid out the parking enforcement service within the next 30 days.
For the past seven years, PARKatlanta has been in charge of parking enforcement in the city, much to the dismay of many drivers. The parking ticket enforcement service has been under scrutiny by residents who claim PARKatlanta is too aggressive when issuing tickets.
Drivers who have talked with CBS46 News in the past said it’s a system that has been flawed for quite some time. They say that it’s too easy for something to go wrong with the service. And when it does, it’s too difficult to say who is at fault.
“We have heard from customers and the company that there have been issues, and we’ve worked with the contractor, in this case, PARKatlanta, to address those concerns. We’ve been proactive about it,” said the mayor’s press secretary, Jenna Garland in 2015.
The city’s contract with PARKatlanta was set to expire in September 2016. Mayor Reed said he expects the next agency will operate in a way that allows drivers to fight their tickets in a more effective way.
“We need some flexibility to protest when you are ticketed,” said Reed. “One of the biggest issues I hear from people related to PARKAtlanta is they feel that when there is a situation related to their parking experience, there is no additional level of inquiry.”
It is unclear what parking enforcement services will be bidding on a new contract, and Reed added it will likely take longer than 30 days to get the new agency’s operations fully implemented.
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